Food Manufacturing Industry Case Study
Overview
Established in 1860, James Fleming & Co is a manufacturer of quality food ingredients and products generally using sugar-based raw materials. The company has built a national reputation for quality and excellence and is now part of the German-based, globaloperating Südzucker Group.
“Dynamics AX is a totally reliable and flexible platform that has enabled us to
improve our business and also manage huge changes in the business in the last
six years.”
Situation
Flemings needed to find a replacement for its Multisoft system after Sage purchased Multisoft and announced it was ceasing Multisoft system support.
Solution
Following consultation with its global Group IT function, Flemings selected Microsoft Dynamics AX from Integrys. Integrys Solutions’ in-depth manufacturing industry expertise and the long-term Microsoft road map for AX were key factors.
Benefits
- A robust, stable, flexible system that has adapted to massive growth without further cost
- Company-wide integration, streamlined processes, time and cost savings
- Improved margin control and profitability
- Ease of use and integration with Microsoft Excel
- Rapid management accounts and reporting
- Enhanced customer service including improved COTIF deliveries
- Improved customer service, credit control and cash collection.

