When you depend on a single integrated IT system to manage your
critical business operations, you need support from local experts you can rely on.
Global call centres and remote diagnostics are wonderful things, but if you have an emergency with your Microsoft Dynamics systems, you may need on-site support – fast. Being located between Glasgow and Edinburgh, Integrys can provide a highly responsive and personal support service for businesses in Scotland. We combine the use of digital help-desk systems with good old-fashioned customer service to resolve problems and answer questions promptly and effectively.
The Integrys Support Service
Available for customers using any version of Microsoft Dynamics AX or Microsoft Dynamics 365 for Finance & Operations, the Integrys Support Service offers:
Collects incident details quickly
Support the resolution of problems
Provides a personal, friendly service
eep you informed of our progress
Provides hands-on help whenever needed
Service Level Agreements
Ensure an appropriate response depending on contract