Supporting Your Business
The Integrys Support Team provides a first class service to our customers in order to assist and resolve any queries that may arise during the day to day operation and use of Microsoft Dynamics AX.
Our Business Support Consultants use an integrated support system that enables the support team to have immediate access to customer support calls. It also provides a comprehensive set of tools to log and resolve problems and record service requests. Development is constant and we now have access to the technology and expertise to implement Online Support facilities.
Whether logging a new call or enquiring as to the status of an existing call, the same first-rate systems are available to make this as smooth a transition as possible for you the customer, from support issue to support closure.
The development of such facilities will be driven both internally and of course by demand and feedback from you our customers. We are constantly striving to improve and make the Integrys Experience even better for our customers. The systems in place allow us to plan for the future, soon we should have the facility for customers to view their support calls on-line.
- Skilled, knowledgeable and friendly staff
- Access to a wide knowledge base
- State-of-the-art support system that ensure quick response times
- One Stop Shop Support
- Peace of mind
- Backed up by Microsoft Business Solutions
We are constantly striving to improve and make the Integrys Experience even better for our customers. The systems in place allow us to plan for the future and soon we should have the facility for customers to view their support calls online.
Integrys Support Offers Our Clients:
- A first class support service
- Local support
- Quick response times
- Frequent information on application updates and new developments
- Rapid response to mission-critical situations
- Ensuring that your system supports your business and your people at all times